Current Job Openings

Enjoy Flowers offers an outstanding subscription-box service that delivers artisanal quality flower arrangements. Picked fresh on Colombian farms, these beautiful bouquets are shipped directly to our customer’s doorstep in the U.S., providing unrivaled freshness. Our mission is to spread flowers as a lifestyle. We’re encouraging clients to enjoy flowers themselves (as home decor and more) and to send bouquet subscriptions as a remarkable gift option.

▼ SALES DEVELOPMENT REPRESENTATIVE

We're currently looking for a native English speaker or colombian professional totally bilingual that could work with us from Bogota, as our Sales Development Representative role at Enjoy Flowers Wedding. We're looking for this job as a part time job to evolve potentially to a full job.

Responsabilities:

• The main responsibility of this role is converting leads into sales opportunities.


• Respond to and qualify incoming web leads and phone inquiries regarding our wedding flowers packages. Leads come from different platforms such as landing pages, customer service and phone.


• Manage sales progression tactics (social selling, email marketing, cold calling) to advance leads through the pipeline using web tools to track all lead interactions.


• Create sales pre-order quotes for potential sales that translate wedding flowers requirements into sales package tiers.


• Manage the calendar of samples with our operations team to effectively showcase our product to potential leads converting into sales.


• Coordinate shipment notifications with our operations team prior our clients wedding dates.


• Coordinate customizations pricing based on client requirements to be included in clients pre-order quotes.


• Interact with lead florist to assure clients needs are translated into the right collection and package for their needs.


• Coordinate the checkout process between clients and our company by interacting properly with our CFO.


• Manage sales client interactions in all technology platforms for sales progression.


• Create a great first impression to our prospects and customers by providing them with a world class experience.


• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Enjoy Flowers Wedding Packages.


• Partner with Enjoy Weddings Manager to create strategies to progress sales pipeline across leads.


• Create weekly reports of sales progression KPIs.


• Achieve monthly quotas of sourced qualified opportunities and closed business.


• Channel customer insights to the Wedding Manager in order to improve service and product .


• Solid Base Salary + Commission (based on sales experience).

Qualifications:

• Totally bilingual.


• Previously experience with sales development in retail is ideal.


• Strong knowledge of sales development and prospecting.


• Successful track of record of meeting and exceeding sales target.


• Outstanding communication skills. You love interacting with customers and working in cross-functional team environments.


• Outstanding attitude to work in a startup fast paced environment.


• Outstanding prioritization, and time management skills.


• Learn and fully manage internal systems effectively.


• Experience using CRM, Pipe Drive, Mailchimp, Sales Progression Tools.


• Know and love our products inside out.


• Eager to learn & a team player.


• Highly motivated and energetic.


• Startup experience is a plus.


• Bachelor degree, retail & e-commerce experience is a plus.


• Based in Bogota is a requirement.


• Be able to coordinate flexible working hours .

If you think you fit this role reply to carolinaf@enjoyflowers.com with your CV in PDF or your LinkedIn profile, subject line Enjoy Flowers Customer Success Analyst Application.

If you know about someone who would be interested, please share this post. We're hiring soon!

▼ SENIOR SUBSCRIPTIONS PRODUCT MANAGER

We are seeking an entrepreneurial-spirited Senior Product Manager to help us exponentially grow, and retain, our customer base. This role is a start-up opportunity where you’ll work with a team of experienced entrepreneurs bringing your own expertise, ideas and inventive attitude. Previous results in ramping up customers bases for online businesses is a plus.

What You’ll Do:

• Lead subscriptions business vision, strategy, development and execution.


• Create, manage, and deliver a rolling 3-6 month product roadmap


• Work closely with operations, flower design, customer service, and technology to deliver the right solution for our customers.


• Look for insights in our data, generate insightful hypotheses about our customers and their needs, position new product goals and run tests to evaluate and guide our priorities.


• Collaborate with Performance Marketing Manager to design and deploy a variety of A/B tests to optimize website features.


• Collaborate with Performance Marketing Manager and external marketing agencies to optimize acquisition campaigns, social media performance and engagement throughout active platforms.


• Set measurable KPIs, review results and optimize performance through rapid, data driven iterations.


• Respond to customers and stakeholders with empathy and respect, leading to a UX that is intuitive, simple and impactful.


• Research potential partnerships that can expand the product with look alike audiences.


• Establish a successful loyalty program and retention strategies to grow the lifetime value and revenue from current customers.


• Take responsibility for the strategy of Customer Service Team and coordinate aligned activities to improve product roadmap based on customer insights.


• Work collaboratively in an agile environment.

What You’ll Bring:

• 3+ years of experience in digital product management on a consumer-facing product.


• Demonstrated ability to create effective consumer experiences.


• Experience in (or passion for) eCommerce, and/or subscription, flower gifting products.


• Experience with A/B testing & direct user feedback (user testing, focus groups, etc.).


• Strong analytical skills with the ability to make data-driven decisions.


• Deep understanding of business strategy and metrics.


• Ability to manage multiple projects and priorities simultaneously.


• Passion for building functional and engaging UX.


• Self-starter drive with high initiative and confidence.


• Collaborative team attitude.


• Willingness to roll up sleeves and get the job done.

If you’re an ideal candidate for our Senior Subscriptions Product Manager position, please send your CV to careers@enjoyflowers.com and let us know why you’re the best fit for the job!

If you know about someone who would be interested, please share this post. We're hiring soon!